Callcenter agent
Getting thousands of products to customers, in the right quantities, at the right times, while meeting our quality targets, is a big challenge we face every single day. As a call center agent you are ready to rise to this challenge. By managing incoming and outgoing phone calls, contacting customers by email, dealing with escalations and ensuring customers are satisfied in general. Along with your colleagues you’re responsible for every aspect of customer service. Every day throws up new challenges at your department. No two days are alike. But you’re a problem-solver who can find the right solution every time. You also work with driver support to monitor delivery quantities, punctuality and quality.
Dynalogic: More than delivery!
Head office
in Nuth
10
Locations in the Benelux region
16
Various nationalities
34
Average age
1550
Dynalogic employees
2175
DynaGroup employees
DynaGroup
With 10 branches spread throughout the Benelux region, DynaGroup is a fully fledged behind-the-scenes supply chain partner that provides services and smart solutions. What that means? That our business units, each with their own area of expertise, work strong2gether to continuously exceed the expectations of our customers.
- Dynafix
- Dynalogic
- Dynasure
- Dynalinq
- Dynahealth
- Leen Menken
Each business unit specialises in services and solutions for customers in finance, travel and insurance, the state sector, e-commerce and telecommunications. By complementing each other, the business units provide guaranteed full-service solutions that make life so much easier for our customers
We are Dyna
We are Dyna – everyone who works at Dyna, regardless of position, identifies with this motto. We cherish that because without employees there is no service; they are the key to the ultimate customer experience.
We are Dyna also means a number of core values that we consider important.
Based on our philosophy of “We Are Moving Forward”, at Dyna we have a strong focus on “Dare To Grow”, which means working every day on the innovations of tomorrow.
We believe that growth is only possible if we “Work Together”intensively. With our people and with our customers. That way we create win-win situations for every challenge in our environment. We create effective partnerships by allowing our employees to take “Responsibility” for success and disappointment as well as visibly recognising “Exemplary Behaviour” in this respect.
We keep moving forward, we are ready for the future!